At Coon Rapids Collision, your privacy is important to us. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you use our auto body and glass services (“Services”). By using our Services, you consent to the practices described in this policy.
1. Information We Collect
1.1 Personal Information We may collect personal information that you provide directly to us, including but not limited to:
- Name
- Contact information (phone number, email address)
- Vehicle information (make, model, year, VIN)
- Payment information (credit card details, billing address)
- Any other information you voluntarily provide during interactions with us
1.2 Usage Data We may collect information about your use of our Services, including:
- IP address
- Browser type and version
- Operating system
- Access times and dates
- Pages viewed and the time spent on our website
2. How We Use Your Information
2.1 Providing Services We use your personal information to:
- Schedule and manage appointments
- Process payments and provide receipts
- Communicate with you regarding your vehicle repairs
- Deliver and improve our Services
2.2 Marketing and Communications With your consent, we may use your information to:
- Send you promotional offers and updates about our Services
- Request feedback and surveys
2.3 Legal and Security Purposes We may use your information to:
- Comply with legal obligations and enforce our terms and conditions
- Protect against fraud, unauthorized transactions, or other unlawful activities
3. Sharing Your Information
3.1 Service Providers We may share your information with third-party service providers who assist us in delivering our Services, such as:
- Payment processors
- Parts suppliers
- Marketing partners
3.2 Legal Requirements We may disclose your information if required to do so by law or in response to valid requests by public authorities.
3.3 Business Transfers In the event of a merger, acquisition, or sale of assets, your information may be transferred to the relevant third party.
4. Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.
5. Your Rights
5.1 Access and Correction You have the right to access and update your personal information. To request access or correction, please contact us at the details provided below.
5.2 Opt-Out You may opt-out of receiving marketing communications from us by following the unsubscribe instructions in the emails we send or by contacting us directly.
6. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites. We encourage you to review the privacy policies of any third-party sites you visit.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on our website, and the revised policy will be effective as of the date posted. We encourage you to review this policy periodically.
By using our Services, you acknowledge that you have read, understood, and agree to this Privacy Policy.
Thank you for trusting Coon Rapids Collision with your auto body and glass service needs!
